Privacy Policy:
HUGGS TO GO™ LLC NEVER HAS AND NEVER WILL sell, give or share your contact information with anyone. In the ten wonderful years HUGGS TO GO™ has been purchased, we have not had one single complaint or problem with privacy issues. We will continue to keep this perfect customer service record. Your information is protected on our site with as much security as is offered for websites so you can feel safe when you purchase online with us. Again, ten wonderful years and not one single problem with privacy of your contact with us. We promise to honor this policy. You also will not receive sales calls or bothersome emails. We respect your privacy and only contact you when needed. Thank you again and have fun shopping with us.
Return Policy:
You have 30 days from delivery to request a return. Anything that has been used, washed or recorded on cannot be returned. If an item arrives damaged, faulty or wrong, we will replace it or refund it in full, including shipping both ways. The full terms are in our return policy.
Our other store policies: privacy policy, terms of service and contact information.
Delivery Policy:
In-stock orders leave our warehouse within 1 to 3 business days, and bulk and group orders within 3 to 5. Shipping within the US is charged by order total, and APO, AE and FPO addresses ship at the same US rates with no international charges. For expedited shipping, or for orders over $315.99, email orders@huggstogo.com or call (973) 696-6300. See our shipping rates.
We can also ship a gift straight to someone else, with a personal note on the packing slip and no prices shown.